System requirements and recommendations:
To run the Zune software, you must have Windows XP
Service Pack 3 (SP3) or a later version of Windows. You
can download SP3 for Windows XP here.
To get the most out of the Zune Music + Video software,
your computer should meet the following system
● 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64)
● 1 gigabyte (GB) of RAM for a 32-bit system or 2 GB of
RAM for a 64-bit system
● Broadband Internet connection
● To wirelessly sync your Zune device to your computer, you
need to be connected to a Wi-Fi network.
Troubleshooting for Error:
If you are using Windows 7 or Vista and getting error
“SYSTEM UPDATES REQUIRED”
Zune software doesn’t support Windows Service Pack 2. To
continue, click the link below to visit Windows Update to
upgrade your operating system to Service Pack 3 or
To solve this problem, download the Zune software, update
your computer’s compatibility mode and then install the
Zune software again.
● 1. On your computer, download the Zune software.
● 2. On the dialogue box at the bottom of your screen, click
or tap the downward-pointing arrow next to Save, click
or tap Save as and then save the file to your desktop.
● 3. From your desktop, right-click or swipe the
● 4. From the drop-down list, click or tap Properties .
● 5. Click or tap the Compatibilitytab.
● 6. Under Compatibility mode, click or tap to select the
Run this program in compatibilitymode for check box.
● 7. Click or tap the downward-pointing arrow, and then
select your operating system.
● 8. Clear the checked box next to Run this program in
compatibility mode for.
● 9. Click or tap Apply , and then OK .
● 10. Now you can install your Zune software. To start,
double-click or swipe the ZunePackage.exe file on your
● 11. A series of dialogue boxes will appear. Click or tap
Run, click or tap Yes , click or tap Accept and then
click or tap Install.
● 12. When you see Software Installation Complete in the
Zune dialogue box, the software is installed.
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